This role ensures the success of digital operations across APAC countries in the areas of Campaign Operations, Backend Operations and Customer Service for adidas owned digital channels. It ensures smooth business operations across all parties involved, timely issue resolution and implementation of new features.Technical experience and background is a prerequisite to be successful in this role.

Key Responsibilities:

• Work with backend, campaign and CS operations for the maintenance of SLA compliance.

• Drive root cause analysis with technical teams and drive a timely resolution of system issues.

• Track issue resolution time and align RCA processes with internal and external stakeholders and teams.

• Be the point of contact for all issues found and their resolution.

• Assist with the creation and maintenance of system and processes documentation as well as with the training of relevant team members

• Create relevant dashboards to improve marketplace practices in APAC.

• Take ownership of system and digital products improvements from a digital operations perspective

Key Relationships:

• eCom Managers in Country

• Customer Service eCom Global

• IT Service Management

• APAC eCommerce

• SCM and LMD Operations in country

• Finance and ePayments

• Legal

Knowledge, Skills, Experience and Abilities :

• This role requires an individual who is an analytical thinker with excellent problem-solving skills, a strong work ethic, and a detail and results-oriented approach. Further it requires strong technical expertise and a curious mind.

• An individual with rich technical experience (Developer, Support Management or Product Owner)

Requisite Education and Experience / Minimum Qualifications:

• Education: Diploma / Degree I , Information technology or other related degree

• Experience working in a multi-cultural / international environment

• Minimum of 2 years working experience in a development, support management or product ownership

• Able to work collaboratively with excellent time management skills and strong sense of urgency

• Adept in building and maintaining relationships in a matrix organization

• IT skills: Outlook and Word: Intermediate; Excel and PowerPoint: Advanced

Onsite opportunity for H1B Consultant living out of USA

The Role: .Net Developer

Experience: Minimum 10 years experience in .NET

Notice: Must be Available to relocate within 30 days after job is offered.

Job Description

• Highly experienced full stack .Net specialist with ability to design and build complex web applications.
• Serve as the technical subject matter expert and mentor team members on best practices, design patterns, code reviews and coding standards.
• Proficient in building unit test cases on client and server side.
• Have spent significant time working on Agile methodology.
• Have strong problem solving skills and must be able to challenge/contribute ideas in the technical discussions.

Skills Required:

• Must have strong knowledge of ASP.Net, .Net Core 3.1 and above, C# 6 and above.
• Good knowledge of WebAPI, Entity Framework, NUnit/XUnit, Angular/ React JS/Blazor, Kendo UI, JQuery UI, Jasmine, Karma, RESTful API’s, JIRA, GIT/BitBucket , Devops/CICD(Jenkins, MS Build, Maven, Ansible, XLR and Powershell)
• Must have strong SQL server experience.
• Must have strong Agile experience.
• Proficient in DML and DDL, and Entity-Relationship database modelling.

Roles and Responsibilities

The successful candidate will be working on almost every aspect of performing a job, including attending tech interviews and working on actual projects. Compensation will be provided as needed.

Required Skills:

• 5+ years of front-end engineering skills, including React, JavaScript/TypeScript, Node.js, and Angular
• Fluent verbal English and proven interview skills
• 1+ years of professional experience in the US-time zones and US-based teams

If you are interested in this position, please provide your details and we will get back to serious candidates with further information.